In Plain English
A scam currently running on Facebook uses the Clarks shoe brand's name to sell 'orthopedic' shoes at 60% off, claiming it's the last day of the sale. The ad promises relief from foot and knee pain, but the link leads to a store that has nothing to do with Clarks. The tell is the web address: a real Clarks page always lives at clarks.com or a country version of it. If the link goes to a shop you've never heard of, close it — no matter how good the shoes look or how much your feet hurt.
The Ad That Shows Up Around 9 p.m.
You're scrolling Facebook before bed. Between a photo of your niece's new puppy and a recipe you'll never make, an ad appears: a soft-looking pair of shoes, a woman about your age walking comfortably, and text that says something like "At 67, I've tried dozens of shoes — but these are the only ones that truly ease my foot and knee pain."
Underneath, in smaller type: 60% off. Last day.
If your feet hurt, that ad is aimed directly at you. It was designed to be. Bitdefender's Scam Radar is tracking this exact campaign: fake Clarks shoe ads on Facebook, promising "orthopedic" relief and deep discounts, and sending people to stores that have nothing to do with Clarks.
The shoe ad is not the point. The shoe ad is the door.
What Bitdefender Found
- A borrowed brand. The ads use Clarks' name and look to borrow its trust.
- A health promise. The bait is "foot pain," "orthopedic," "pain relief."
- A clock. "Last-day sale," "60% off" — urgency that never quite ends.
- A fake destination. Clicks lead to shops like
urbanstepwear[.]com,puniflex[.]com, andoutletshops[.]co[.]uk. None of them are Clarks. - A named target. Bitdefender lists the United States as the most affected country.
Those brackets are a researcher's convention so the links can't be clicked by accident. Treat a domain written that way as radioactive.
Why Shoes Work So Well
Foot pain is one of the most common complaints after 50, and one of the most personal. It decides whether you can keep up with grandchildren, whether a vacation means sightseeing or a bench. An ad that promises your feet will stop hurting isn't selling a shoe. It's selling the version of your life where you can walk again.
Add a name you recognize and a discount that feels like a secret, and it's very hard to scroll past. Shoes have a second advantage for a scammer: you can't inspect them before they arrive. A fake laptop raises questions. A fake pair of shoes is just a package that never comes — and by then the card is charged.
What Happens at Checkout
The page may use Clarks photos and a Clarks-like logo. None of that is hard to copy. What it won't have is a real address, a working phone number, or any history.
The checkout is the actual product being sold: your card number, your name, your address. In some versions it also quietly enrolls you in a recurring charge — small enough to overlook on a statement, steady enough to add up.
The One Check That Settles It
You don't need to become a scam expert. Read one line: the web address.
A real Clarks page always lives at clarks.com or a country version like clarks.co.uk. The brand name sits immediately before the .com, because Clarks owns that domain.
Scammers know people look for the brand name in a link, so they put it where it means nothing:
clarks.urbanstepwear.com— the real site is urbanstepwear.com. "Clarks" is just a folder name on someone else's site.urbanstepwear.com/clarks-sale— same trick. Everything after the first slash is a page inside a site the scammer controls.clarks-shoes-outlet.shop— the whole thing is the address, and it isn't clarks.com.
Find the last dot before the first slash, then look at the word immediately to its left. That word is who you're dealing with. If it isn't clarks, it isn't Clarks — no matter how the page looks.
One more tell: the medical language. Real shoe companies talk about support and cushioning. A medical-style promise attached to a 60%-off countdown on a store you've never heard of is a different animal.
"But the Ad Looked Professional"
It did, and that's the design. A scam ad and a real ad are made with the same tools, sometimes by the same designers. Production quality tells you nothing about honesty.
And if you're the careful type who reads return policies, scammers prepared for that too: fake review sections, invented "verified buyer" badges, a confident 30-day return promise pointing at an address that doesn't exist. Checking the address first saves you from all of it.
If You Already Bought Something
Don't spend an hour feeling foolish. Spend ten minutes acting.
- Call the number on the back of your card. Say you think you ordered from a fraudulent site. Ask them to block further charges and dispute the transaction. Credit cards protect you better than debit cards here.
- Watch for small charges. Scammers test a stolen card with a dollar or two before going bigger. Check your statement weekly for a couple of months.
- Change the password on any account you made there — and anywhere you reused it.
- Report it. File at ReportFraud.ftc.gov, and report the ad to Facebook using the three dots in the corner. These reports are how campaigns get mapped and shut down.
The Bottom Line
You'll see this again with a different brand. Gardening tools. Compression socks. A heating pad. Anything that promises comfort to a body that has earned a few aches.
The habit is this: when an ad makes you feel something — relief, hope, urgency, a little greed about the discount — that is the moment to slow down, not the moment to buy. Close the ad, open a new tab, and type the brand's address yourself. If the deal is real, it will still be there in five minutes.
Your feet may deserve better shoes. They don't deserve to be the reason someone gets your card number.
Key Takeaways
- 1Look at the web address before you click 'Shop Now.' A real Clarks page starts with clarks.com — if the address is something like urbanstepwear.com or a shop you don't recognize, close it.
- 2Treat 'last-day sale' and '60% off' as pressure tactics, not bargains. Real retailers run sales, but they rarely expire the moment you scroll past.
- 3Be skeptical of ads that promise pain relief. Shoes can be comfortable; an ad that reads like a medical claim is selling you something else.
- 4Open a new tab and type clarks.com yourself. If the deal is real, you'll find it on their site or in their own email.
- 5If you already entered card details, call the number on the back of your card now and ask for the charge to be stopped or reversed.
- 6Report the ad to Facebook using the three dots in the corner, and file a complaint at ReportFraud.ftc.gov.
